ePRO Connect – Ophthalmology’s premier custom practice app and scheduling solution

Redefining Patient Engagement.
Elevating Practice Success.

At ePRO Connect, we go beyond software—we’re your partner in transforming patient experiences and driving practice growth. Our platform streamlines patient interactions, reduces administrative burden, and enhances engagement at every touchpoint, ultimately improving efficiency and outcomes. What sets us apart is our hands-on support and seamless integration, ensuring effortless adoption and ongoing optimization. With deep industry expertise, we anticipate challenges before they arise, empowering your team with intuitive tools that enhance operations, elevate care, and deliver measurable results. From personalized onboarding to continuous support, ePRO Connect isn’t just a solution—it’s your competitive edge.

More Bookings. Less Friction. Maximum Growth.

ePRO Connect transforms the entire patient journey, from seamless online scheduling and personalized education to post-op monitoring and reputation management. Automate workflows, boost patient satisfaction, and drive more 5-star reviews—all while increasing conversions and optimizing outcomes.

Turn More Clicks into Consults

Increase procedure volume by streamlining online scheduling, reducing friction, and turning high-intent leads into booked consults—creating a seamless path from interest to action.

Engage & Guide Patients

Customizable reminders, digital touchpoints, and personalized education reduce drop-off, address concerns early, and ensure patients feel confident and prepared for surgery.

Boost Recovery
& Reputation

Improve recovery with automated education, med tracking, and patient-reported outcomes, while growing your reputation with NPS surveys and review requests.

Real Insights, Smarter Decisions

Optimize operations with real-time dashboards and reporting—providing the insights needed to improve efficiency, streamline workflows, and enhance patient care.

Seamless Integrations. Limitless Potential.

ePRO Connect transforms the way practices operate by deeply integrating with leading EHR/PM systems, CRMs, and payment platforms. Automate data flow, eliminate inefficiencies, and create a frictionless experience for both staff and patients. Whether it’s syncing patient records in real time, optimizing engagement through your CRM, or streamlining payments, ePRO Connect ensures your technology works for you—not against you.

Drive More Conversions with Flexible, High-Approval Financing—Powered by Alphaeon Credit

Financing shouldn’t be a barrier to patient care—it should be an opportunity. That’s why ePRO Connect and Alphaeon Credit have teamed up to make patient financing effortless. Our partnership helps practices educate patients on flexible payment options, giving them the confidence to move forward with treatment.

With streamlined pre-qualification, staff can quickly assess eligibility and guide patients toward the right solution. Plus, real-time application tracking keeps practices informed, making follow-ups smoother and more effective.

The result? Fewer delays, more approvals, and a better patient experience.

Smarter Online Scheduling That Boosts Bookings & Revenue

✅ Smart Scheduling, Maximum Flexibility– Patients book by location, provider, and procedure—boosting convenience and conversion rates.

✅ Upfront Payments, Fewer No-Shows – Reduce cancellations and secure revenue with seamless payment collection at booking.

✅ Recover Lost Leads Instantly – Capture abandoned bookings and follow up automatically to turn inquiries into appointments.

✅ Precision Marketing Insights – Track every booking with Google Analytics & UTM data to optimize campaigns and maximize ROI.

✅ Know Your Best Referral Sources – Collect referral data automatically to fine-tune marketing and attract high-value patients.

✅ Advanced Security & Fraud Protection – Prevent fake bookings with real patient validation and cutting-edge security tools

Revolutionize Patient Communication—Deliver Exceptional Experiences and Maximize Your ROI

Deliver automated, tailored reminders with key details to keep patients informed and reduce no-shows.

Empower patients with self-service tools to reschedule or confirm appointments, reducing admin workload.

Send personalized pre- and post-visit education to improve patient confidence and adherence.

Re-engage past patients with intelligent recall campaigns to boost retention and follow-up care.

Track Recovery, Boost Reviews, and Elevate Your Brand

✅ Automated Education for Better Outcomes – Deliver timely instructions and care tips for faster recovery and fewer complications..

✅ Seamless Medication Tracking – Ensure adherence with automated reminders and check-ins for better post-op success.

✅ Real-Time Patient-Reported Outcomes – Track recovery progress and catch issues early for proactive care and better results.

✅ Effortless NPS Surveys – Collect feedback with automated Net Promoter Score (NPS) surveys to measure satisfaction and improve experiences.

✅ More 5-Star Reviews – Prompt happy patients to leave reviews at the right time, boosting your online reputation and attracting new patients.

Leverage Insights to Improve Care & Streamline Workflows.

Gain deep insights into patient trends, behaviors, and outcomes. Track key metrics to enhance care quality and optimize patient engagement.

Streamline data analysis with real-time, auto-generated reports. Save time and make data-driven decisions with effortless reporting.

Easily tailor settings, roles, and security to fit your practice. Enjoy seamless customization for smoother operations and better efficiency.

Real Results, Real Success: What Our Clients Say About ePRO Connect

Brandon Menke, MD

Partner, ilumin

ePRO has been a vital part of updating our practice and engaging with patients. We’ve been able to streamline our scheduling process, engage with patients through custom reminder messages, and learn from real time data about our patient experience. The customization makes ePRO a necessity for a modern practice!

Guy Kezirian, MD, MBA, FACS

Founder, Refractive Surgery Alliance

ePRO Connect has drastically improved the patient experience for many RSA practices. Giving patients convenient ways to send referrals and write reviews has been a gamechanger!

Cornelia Vremes, MBA, EDD

COO, Kugler Vision

ePRO Connect was transformational at Kugler Vision. We were able to seamlessly combine online scheduling, NPS scores, reviews, referrals, and patient outcomes in one easy app. The app tracks the patient journey from start to finish. Patients LOVE it - ePRO has tremendously impacted our practice!

Meagan Anderson, OD

Optometrist, Modern Vision Solutions

ePRO is an instrumental part of the patient experience at MVS. The appointment reminders, educational content, drop reminders, and surveys save our team a lot of time. We have also seen an increase in Google reviews and patient referrals from ePRO, and appreciate the continuous addition of new features!

Nicole Markowitz

Director, Aurora LASIK

ePRO is an effective tool to improve practice efficiency. There are many helpful features, from med reminders, online scheduling, appointment reminders, NPS, and various ways to monitor performance at an executive level. The ePRO team also provides exceptional support. I highly recommend ePRO as a system to grow your practice and patient experience.

Let’s Get in Touch!

We’re excited to show you how ePRO Connect can make an immediate impact at your practice!

Impress your patients
Grow your online presence
Schedule more consults
Reduce acquisition costs