Your connected all-in-one integrated

patient experience engine, built for performance

A single platform that connects scheduling, patient engagement, and conversion across the patient journey.

Explore the ePRO platform

See how ePRO Connect operates as a single, connected system across scheduling, patient care, and performance visibility so practices can execute with clarity and scale with confidence.

    Trusted by leading practices:

    Designed to operate as one connected system

    ePRO Connect unifies patient-facing workflows, team operations, and performance insight into a single system.

    Each workflow is designed to reduce friction, maintain continuity, and create visibility across the full operating flow.

    Establish & Qualify

    Capture high-intent demand and establish patient readiness before time is placed on the calendar.

    Structured scheduling, identity verification, qualification, and pre-visit education protect schedule integrity while setting clear expectations from the first interaction.

    Support & Recover

    Maintain continuity across the care experience with real-time patient monitoring.

    Guide recovery beyond the procedure, surface risk early through patient-reported outcomes, and reduce manual follow-up through connected post-visit workflows.

    Measure & Scale

    Unify inbound flow, conversion, referrals, and outcomes into a single source of operational visibility.

    Understand what is working, identify breakdowns, and make confident decisions across teams and locations with clear, actionable performance insight.
    • Attract & Prepare
    • Support & Recover
    • Measure & Scale
    Attract & Prepare

    Convert interest into decision-ready consults

    Qualify, schedule, and prepare patients who are ready to decide.

    • Capture high-intent interest at first engagement
    • Confirm patient intent through verification and commitment signals
    • Prepare patients after booking with branded education and clear expectations
    Support & Recover

    Guide patients,
    improve outcomes

    Deliver timely education, clear instructions, and guided recovery so patients know what to expect and teams know when to intervene.

    • Set clear expectations before and after care
    • Deliver procedure-specific education and recovery guidance at each stage
    • Monitor recovery and escalate risk early
    Measure & Scale

    Understand performance. Act with confidence

    See how the practice operates end to end with complete visibility. Identify bottlenecks, performance trends, and growth constraints across the organization.

    • Monitor growth, execution, and outcomes in a single operating view
    • Detect performance gaps across teams and locations
    • Align teams around shared, real-time performance metrics

    Trusted by leading practices

    Teams see clearer workflows, fewer handoffs, and real visibility into how patients move from first touch to procedure and follow up.

    ePRO Connect was transformational at Kugler Vision. We were able to seamlessly combine online scheduling, NPS scores, reviews, referrals, and patient outcomes in one easy app. The app tracks the patient journey from start to finish. Patients LOVE it – ePRO has tremendously impacted our practice!

    Cornelia Vremes, MBA

    COO, Kugler Vision

    ePRO has been a vital part of updating our practice and engaging with patients. We’ve been able to streamline our scheduling, engage patients through custom reminders, and learn about our patient experience with real time data. The customization makes ePRO a necessity for every modern practice!

    Brandon Menke, MD

    Partner, ilumin

    ePRO is an instrumental part of the patient experience at MVS. The appointment reminders, educational content, drop reminders, and surveys save our team a lot of time. We have also seen an increase in Google reviews and patient referrals from ePRO, and appreciate the continuous addition of new features!

    Meagan Anderson, OD

    OD, Modern Vision Solutions

    ePRO is an effective tool to improve practice efficiency. There are many helpful features, from med reminders, online scheduling, appointment reminders, NPS, and various ways to monitor performance at an executive level. The ePRO team also provides exceptional support. I highly recommend ePRO as a system to grow your practice and patient experience.

    Nicole Markowitz

    Director, Aurora LASIK

    ePRO Connect has drastically improved the patient experience for many RSA practices. By delivering clear, timely patient education and proactive post op tracking, patients stay informed, supported, and confident throughout their surgical journey, with better visibility into recovery and fewer surprises for the care team.

    Guy Kezirian, MD, MBA, FACS

    Founder, RSA

    ePRO Connect has been a strong driver of practice growth for us. The customizable self-scheduler has increased consult bookings, patients appreciate the eye drop reminders and video content, and our team values early visibility into post-operative patients. Overall, ePRO has been a highly effective solution and a clear driver of growth and patient experience.

    Joshua Vrabec, MD

    CEO, Clear Vision Center
    Get Started

    Explore the ePRO platform

    See how ePRO Connect gives practices end to end control of the patient journey, with real visibility into execution, outcomes, and growth.

    Explore the ePRO platform

    See how ePRO Connect operates as a single, connected system across scheduling, patient care, and performance visibility so practices can execute with clarity and scale with confidence.