that powers the modern practice

ePRO connects the patient experience and the practice operation into one system — so your team executes with clarity, your patients move seamlessly, and leadership sees everything.

Trusted by leading practices:

Designed to operate as one connected system

ePRO Connect unifies patient-facing workflows, team operations, and performance insight into a single system.

Each workflow is designed to reduce friction, maintain continuity, and create visibility across the full operating flow.

Attract & Prepare

Capture high-intent demand and establish patient readiness before time is placed on the calendar.

Structured scheduling, identity verification, qualification, and pre-visit education protect schedule integrity while setting clear expectations from the first interaction.

Support & Recover

Maintain continuity across the care experience with real-time patient monitoring.

Guide recovery beyond the procedure, surface risk early through patient-reported outcomes, and reduce manual follow-up through connected post-visit workflows.

Measure & Scale

Unify inbound flow, conversion, referrals, and outcomes into a single source of operational visibility.

Understand what is working, identify breakdowns, and make confident decisions across teams and locations with clear, actionable performance insight.
Attract & Prepare

Convert interest into decision-ready consults

Qualify, schedule, and prepare patients who are ready to decide.

Support & Recover

Guide patients,
improve outcomes

Deliver timely education, clear instructions, and guided recovery so patients know what to expect and teams know when to intervene.

Measure & Scale

Understand performance. Act with confidence

See how the practice operates end to end with complete visibility. Identify bottlenecks, performance trends, and growth constraints across the organization.

Trusted by leading practices

Teams see clearer workflows, fewer handoffs, and real visibility into how patients move from first touch to procedure and follow up.

ePRO Connect was transformational at Kugler Vision. We were able to seamlessly combine online scheduling, NPS scores, reviews, referrals, and patient outcomes in one easy app. The app tracks the patient journey from start to finish. Patients LOVE it – ePRO has tremendously impacted our practice!

Cornelia Vremes, MBA

COO, Kugler Vision

ePRO has been a vital part of updating our practice and engaging with patients. We’ve been able to streamline our scheduling, engage patients through custom reminders, and learn about our patient experience with real time data. The customization makes ePRO a necessity for every modern practice!

Brandon Menke, MD

Partner, ilumin

ePRO is an instrumental part of the patient experience at MVS. The appointment reminders, educational content, drop reminders, and surveys save our team a lot of time. We have also seen an increase in Google reviews and patient referrals from ePRO, and appreciate the continuous addition of new features!

Meagan Anderson, OD

OD, Modern Vision Solutions

ePRO is an effective tool to improve practice efficiency. There are many helpful features, from med reminders, online scheduling, appointment reminders, NPS, and various ways to monitor performance at an executive level. The ePRO team also provides exceptional support. I highly recommend ePRO as a system to grow your practice and patient experience.

Nicole Markowitz

Director, Aurora LASIK

ePRO Connect has drastically improved the patient experience for many RSA practices. By delivering clear, timely patient education and proactive post op tracking, patients stay informed, supported, and confident throughout their surgical journey, with better visibility into recovery and fewer surprises for the care team.

Guy Kezirian, MD, MBA, FACS

Founder, RSA

ePRO Connect has been a strong driver of practice growth for us. The customizable self-scheduler has increased consult bookings, patients appreciate the eye drop reminders and video content, and our team values early visibility into post-operative patients. Overall, ePRO has been a highly effective solution and a clear driver of growth and patient experience.

Joshua Vrabec, MD

CEO, Clear Vision Center
Get Started

Explore the ePRO platform

See how ePRO Connect gives practices end to end control of the patient journey, with real visibility into execution, outcomes, and growth.