The Operating Platform for Modern Practices

One platform connecting every side of your practice

ePRO brings your patient journey and practice workflows together, from lead management and surgical pipeline to scheduling, referrals, communications, engagement, and growth, all integrated directly with your EHR/PM.

Explore the ePRO platform

See how ePRO Connect operates as a single, connected system across scheduling, patient care, and performance visibility so practices can execute with clarity and scale with confidence.

    Trusted by leading practices:

    Everything your practice needs to move patients forward

    From first inquiry through surgery and long-term engagement, ePRO brings together the workflows that drive patient experience, practice growth, referrals, and performance.

    Patient Experience & Engagement

    Prepare patients. Build confidence.

    Deliver a premium, branded journey across scheduling, intake, communications, education, financing, and post-op support. Strengthen conversion, improve outcomes, generate reviews, and build lasting patient relationships.

    CRM & Practice Growth

    Turn every opportunity into measurable growth.

    Manage leads, surgical pipeline, campaigns, and reactivation from first inquiry through surgery. Tie every lead to its source with clear attribution, automated workflows, and real-time visibility into conversion and revenue.

    Referral Management

    Strengthen relationships. Expand your network.

    Manage referring providers, patient referrals, and communication in one streamlined workflow. Track patients through surgery, strengthen relationships, and uncover opportunities to grow your network.

    Performance & Intelligence

    Turn practice data into better decisions.

    Gain visibility into leads, conversion, surgical pipeline, scheduling, marketing, referrals, and patient outcomes. Identify trends, uncover breakdowns, and give leadership the insight to improve results.
    • Patient Experience & Engagement
    • CRM & Growth
    • Referral Management
    • Performance & Intelligence
    Patient Experience & Engagement

    Guide every patient from booking through recovery

    Bring scheduling, intake, communications, education, financing, and postoperative support into one coordinated patient journey. Automate communication and follow-up while giving your team visibility throughout the patient journey.

    • Turn patient interest into qualified, prepared appointments
    • Keep patients engaged with reminders, education, and two-way communication
    • Guide patients through recovery while measuring outcomes and satisfaction
    CRM & Practice Growth

    Turn every lead into a clear path to surgery

    Manage leads, surgical opportunities, campaigns, and reactivation in one connected system. Track every patient from first inquiry through surgery, automate follow-up, and connect each opportunity to its source with clear visibility into conversion and revenue.

    • Manage every lead and surgical opportunity in one pipeline
    • Automate follow-up, campaigns, and reactivation without losing the personal touch
    • Connect every opportunity to its source and see what actually drives conversion and revenue
    Referral Management

    Build a stronger referral network

    Manage referring providers and patient referrals in one place. Follow every referral from initial handoff through surgery while keeping your team connected to the providers behind them. Track activity over time and strengthen the relationships that drive new patients.

    • Track every patient from referral through surgery
    • Keep referring providers, patient activity, and communication connected in one place
    • See which providers are driving referrals, surgeries, and growth over time
    Performance & Intelligence

    See what drives your practice forward

    See performance across leads, scheduling, conversion, referrals, and patient outcomes in one place. Track trends over time, compare teams and locations, and identify where opportunities are being lost.

    • Identify where leads convert, stall, or fall out of the patient journey
    • Know which marketing sources are driving consults, surgeries, and revenue
    • Compare performance across teams and locations to uncover opportunities for growth

    Trusted by leading practices

    From patient engagement and growth to referrals and performance, practices use ePRO to bring their teams and workflows together.

    ePRO Connect was transformational at Kugler Vision. We were able to seamlessly combine online scheduling, NPS scores, reviews, referrals, and patient outcomes in one easy app. The app tracks the patient journey from start to finish. Patients LOVE it – ePRO has tremendously impacted our practice!

    Cornelia Vremes, MBA

    COO, Kugler Vision

    ePRO has been a vital part of updating our practice and engaging with patients. We’ve been able to streamline our scheduling, engage patients through custom reminders, and learn about our patient experience with real time data. The customization makes ePRO a necessity for every modern practice!

    Brandon Menke, MD

    Partner, ilumin

    ePRO is an instrumental part of the patient experience at MVS. The appointment reminders, educational content, drop reminders, and surveys save our team a lot of time. We have also seen an increase in Google reviews and patient referrals from ePRO, and appreciate the continuous addition of new features!

    Meagan Anderson, OD

    OD, Modern Vision Solutions

    ePRO is an effective tool to improve practice efficiency. There are many helpful features, from med reminders, online scheduling, appointment reminders, NPS, and various ways to monitor performance at an executive level. The ePRO team also provides exceptional support. I highly recommend ePRO as a system to grow your practice and patient experience.

    Nicole Markowitz

    Director, Aurora LASIK

    ePRO Connect has drastically improved the patient experience for many RSA practices. By delivering clear, timely patient education and proactive post op tracking, patients stay informed, supported, and confident throughout their surgical journey, with better visibility into recovery and fewer surprises for the care team.

    Guy Kezirian, MD, MBA, FACS

    Founder, RSA

    ePRO Connect has been a strong driver of practice growth for us. The customizable self-scheduler has increased consult bookings, patients appreciate the eye drop reminders and video content, and our team values early visibility into post-operative patients. Overall, ePRO has been a highly effective solution and a clear driver of growth and patient experience.

    Joshua Vrabec, MD

    CEO, Clear Vision Center
    Get Started

    Explore the ePRO platform

    See how ePRO Connect brings patient engagement, growth, referrals, and performance together in one connected platform.

    Explore the ePRO platform

    See how ePRO Connect operates as a single, connected system across scheduling, patient care, and performance visibility so practices can execute with clarity and scale with confidence.