Ophthalmology’s premier custom practice app and scheduling solution
Enhance the patient experience
Make a lasting impression from start to finish. Educate, support, and stay connected with patients between visits with our AI-driven feature set.
Increase Compliance & Encourage Stronger Outcomes
Our intuitive medication tracker is supported by reminders to help patients stay on course.
Provide Post-Op Feedback & Detect Potential Complications
Our dynamic patient reported outcome surveys help patients benchmark their recovery between office visits.
Educate Patients To Build Trust & Convert Faster
File viewing and ad-free video streaming keeps patients informed from consult to surgery and beyond.
Convenience Patients with Access to Practice Resources
Redirect patients to your portal, telemed waiting room, and even provide directions via Google Maps.
Drive social engagement & generate leads to grow your brand
Our automated processes encourage patients to write reviews, refer friends, and connect with the practice online during times of peak excitement!
Gauge Patient Satisfaction & Monitor Unfavorable Feedback
Send automated Net Promoter Score (NPS) surveys to ensure you are meeting patient expectations.
Acquire More Google Reviews From Happy Patients
Leverage positive NPS responses
by prompting satisfied patients
to write Google Reviews.
Reduce Acquisition Costs with Patient-Driven Referrals
Capitalize on special moments by giving patients easy ways to rave about your practice to their friends and family.
Encourage Social Media Posts & Grow Your Follower Base
Redirect patients right to your social media sites and provide simply ways for them to post about the practice.
Schedule more patients & reduce call volume with 24/7 online scheduling
Our responsive online scheduling interface seamlessly integrates with your EHR/PM platform, allowing patients to book at their own convenience - anytime, anywhere!
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Reduce no-show rates and add a personal touch with AI-driven Appointment Reminders -
Retain established patients through Automated Recalls with self-scheduling capabilities -
Offer unexpected availability from cancellations to other patients with our Smart Waitlist -
Google Analytics support helps track conversions and maximize marketing efforts -
Save time and reduce manual work by collecting payment upfront during the booking process
Understand and support your patients like never before
The Practice Dashboard provides an array of features and tools to manage patient interactions and interpret key data – from recovery progress to online engagement!
Our analytics dashboards aggregate care-based and engagement data to provide key insights about your patient population!
Manage patient recovery progress and social interactions from the Patient Snapshot - a powerhouse for patient analytics!
Receive instant alerts when patients are struggling in post-op or submit unfavorable surveys. You can also monitor scheduling, reminder, and onboarding metrics
It's YOUR practice app! Customize the entire platform - from branding and reminder settings to in-app care and marketing content.
Use every feature to the fullest, you deserve to!
It’s inefficient and expensive paying for standalone features and services.
Our all-inclusive approach is based on practice size, making
ePRO Connect affordable for practices of all sizes!
Features
Practice Branding & Content
EHR/PM Integration
Medication Tracking
Patient Reported Outcomes
Educational Content
Care Plan Reminders
Social Media Integration
Patient-Driven Referrals
Net Promoter Score Surveys
Google Review Prompts
Practice Resources Redirects
Appointment Management
KPI Dashboards
Patient Snapshot Analytics
Online Scheduling
Appointment Reminders
Patient Recalls
Smart Waitlist
Client Testimonials
ePRO Connect is making a huge impact at top ophthalmic practices across the US!
ePRO Connect has drastically
improved the patient experience at
our practices. Giving patients
convenient ways to send referrals
and write reviews has been a
gamechanger!
Guy Kezirian, MD, MBA, FACS
CEO, Aligned Management Services, LLC
ePRO Connect was transformational at
Kugler Vision. We were able to seamlessly combine online scheduling, NPS scores, reviews, referrals, and patient outcomes in one easy app. The app tracks the patient journey from start to finish. Patients LOVE it - ePRO has tremendously impacted our practice!
Cornelia Vremes, MBA, EDD
COO, Kugler Vision
ePRO is an instrumental part of the patient experience at MVS. The appointment reminders, educational content, drop reminders, and surveys save our team a lot of time. We have also seen an increase in Google reviews and patient referrals from ePRO, and appreciate the continuous addition of new features!
Meagan Anderson, OD
Optometrist, Modern Vision Solutions
ePRO is an effective tool to improve practice efficiency. There are many helpful features, from med reminders, online scheduling, appointment reminders, NPS, and various ways to monitor performance at an executive level. The ePRO team also provides exceptional support. I highly recommend ePRO as a system to grow your practice and patient experience.
Nicole Markowitz
Director, Aurora LASIK
ePRO has been a vital part of updating our practice and engaging with patients. We’ve been able to streamline our scheduling process, engage with patients through custom reminder messages, and learn from real time data about our patient experience. The customization makes ePRO a necessity for a modern practice!
Brandon Menke, MD
Partner, ilumin
Let’s Get in Touch!
We’re excited to show you how ePRO Connect can make an immediate impact at your practice!
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Impress your patients -
Grow your online presence -
Schedule more consults -
Reduce acquisition costs
