One platform for the entire patient journey

From first inquiry through surgery, recovery, referrals, and long-term growth, ePRO connects the workflows your practice depends on.

ePRO Performance

Patient experience, end to end

Manage the patient journey from scheduling through recovery in one connected platform. Automate communication, education, and follow-up while giving your team visibility into patient engagement, outcomes, and performance.

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Patient Experience

ePRO Enterprise

Your complete practice operating system

Everything in Performance, plus the infrastructure to manage leads, conversations, intake, referrals, campaigns, and conversion. Connect teams and workflows while giving leadership visibility into what drives growth.

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Full Platform
ePRO Performance

Elevate every stage of the patient experience

Create a consistent, connected experience from scheduling through recovery.

ePRO Performance brings scheduling, communication, education, postoperative care, feedback, and outcomes together so patients stay informed, prepared, and engaged throughout their care.

  • Convert patient interest into qualified, prepared appointments
  • Keep patients engaged with communication, education, and guidance
  • Support every stage of care while measuring outcomes and satisfaction
ePRO Enterprise

Connect every side of your practice

Bring growth, communication, referrals, and operations into one connected system.

ePRO Enterprise extends across the workflows that surround the patient journey. Manage leads, conversations, intake, referrals, and campaigns while connecting every opportunity to growth.

  • Manage leads, conversations, and surgical opportunities in one place
  • Connect intake, referrals, campaigns, and consents across the practice
  • Track every opportunity from source through conversion and revenue
Real-World Results

Proven in real practices

Built for real patient volume, real teams, and real operational complexity across scheduling, experience, and growth.

  • Support real patient volume without sacrificing experience or responsiveness
  • Maintain consistency and control as teams, locations, and workflows expan
  • Deliver predictable outcomes through standardized, repeatable operations
0 %

Fewer no-shows

0 +

Automated touchpoints per patient

0 %

Appointments scheduled after hours

0 hrs

Average staff hours saved per week

Plan comparison

Choose the right ePRO solution for your practice.

ePRO Performance

Patient Engagement & Care Coordination
Engage Every Patient
  • Online Scheduling & Lead Capture
  • ePRO Patient Hub
  • Customized Appointment Reminders
  • Patient Recalls
  • No-Show Recapture
  • Patient Education
  • Pre-Appointment Instructions
  • Medication Tracking
  • Patient Reported Outcomes
  • Patient Satisfaction Surveys
  • Review Prompts
  • Dashboards & Reporting
  • Real-Time EHR/PM Integration

ePRO Enterprise

Complete practice growth platform
Grow Your Practice
  • Everything in ePRO Performance
  • HIPAA Compliant 2-Way Communication
  • Lead & Pipeline Management
  • Support Case Management
  • Automated Nurture Campaigns
  • Referral Network Management
  • Website Chat & Lead Capture
  • Digital Patient Intake
  • Surgical Consents w/ eSignature
  • Advanced Patient Recalls
  • Team Communication
  • Advanced Dashboards & Reporting
  • Executive Practice Scorecard
Frequently Asked Questions

Common questions before getting started

Before getting started, it’s helpful to understand how implementation, training, and ongoing support work. Below are answers to common questions teams ask as they evaluate ePRO Connect.

We do not offer self serve free trials. ePRO Connect is configured to each practice’s workflows, systems, and goals, which requires guided setup. Instead, we provide live demos and structured evaluations to ensure the platform is a strong fit before moving forward.

Pricing is based on plan level and location, with clear scope at each tier. Foundation, Performance, and Enterprise are designed to scale with operational complexity and growth needs. We’ll review pricing transparently during the evaluation process based on your structure and requirements..

Implementation timelines vary by plan and integration requirements, but most practices are live within a few weeks. Our team manages configuration, testing, and launch to ensure a smooth transition without disrupting daily operations.

All plans include dedicated support and ongoing guidance. Practices work with a Client Success Manager and have access to unlimited support to ensure the platform continues to perform as workflows evolve.

Yes. Training is included as part of implementation and tailored to your team’s roles and workflows. We ensure staff are confident using the platform before launch and supported as adoption expands

No. ePRO Connect is implemented and managed by our team. We handle configuration, integrations, and setup in coordination with your systems so your internal technical resources are not required.

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Explore the ePRO platform

See how ePRO Connect gives practices end to end control of the patient journey, with real visibility into execution, outcomes, and growth.