The infrastructure behind serious growth

Scheduling. Patient experience. Operations. Growth. All connected in one platform, with clear scope at every level.

ePRO Foundation

Scheduling that converts

Turn inbound demand into booked consults without creating chaos. Foundation controls access to the calendar, verifies intent, and protects capacity and revenue as volume grows.

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ePRO Performance

Patient experience, end to end

Extend beyond booking to orchestrate the patient experience before visits, through recovery, and into measurable outcomes that drive follow through, confidence, and consistency.

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ePRO Enterprise

Connected growth infrastructure

Unify demand, conversion, referrals, and outcomes into a single operating system. Enterprise gives leadership real time visibility across teams, locations, and growth initiatives.

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Explore the ePRO platform

See how ePRO Connect operates as a single, connected system across scheduling, patient care, and performance visibility so practices can execute with clarity and scale with confidence.

    Plan comparison

    Foundation, Performance, and Enterprise.

    Feature availability by plan

    A detailed view of feature access across the platform.

    Foundation
    Performance
    Enterprise

    Feature availability by plan

    Fnd
    Perf
    Ent
    Client Partnership
    Client Success Manager
    Platform Configuration
    Unlimited Support
    Online Scheduling
    Practice Branded Interface
    Customized Online Scheduling
    Secure Appointment Requests
    Identity Verification
    Lead Capture
    Marketing Attribution Enabled
    Upfront Payment Collection
    Guided Reminders
    Customized Messaging by Appointment type
    Configurable Response Options
    Cadence Definitions
    No-Show Recapture
    Patient Recalls*
    Real-Time EHR Integration
    Staff Dashboard & Alerts
    Broadcast Messaging
    Patient Engagement
    Practice Branded Interfaces
    Patient-Driven Appointment Mangement
    Pre-Appointment Instructions
    Appointment Education Streaming
    Practice FAQ Library
    Directions & Contact Details
    Post Visit Survey Requests
    Post Visit Review Requests
    Medication Tracking
    Surgical Outlier Detection
    2-Way Chat
    Patient Intake
    Practice Conversion
    Practice Branded Website Widget
    Team Communication Panel
    Lead Case Mangement
    Support Case Management
    Pipeline Management
    Marketing Campaigns
    Referral Network Manager
    Executive Dashboard

    Explore the ePRO platform

    See how ePRO Connect operates as a single, connected system across scheduling, patient care, and performance visibility so practices can execute with clarity and scale with confidence.

      Frequently Asked Questions

      Common questions before getting started

      Before getting started, it’s helpful to understand how implementation, training, and ongoing support work. Below are answers to common questions teams ask as they evaluate ePRO Connect.

      We do not offer self serve free trials. ePRO Connect is configured to each practice’s workflows, systems, and goals, which requires guided setup. Instead, we provide live demos and structured evaluations to ensure the platform is a strong fit before moving forward.

      Pricing is based on plan level and location, with clear scope at each tier. Foundation, Performance, and Enterprise are designed to scale with operational complexity and growth needs. We’ll review pricing transparently during the evaluation process based on your structure and requirements..

      Implementation timelines vary by plan and integration requirements, but most practices are live within a few weeks. Our team manages configuration, testing, and launch to ensure a smooth transition without disrupting daily operations.

      All plans include dedicated support and ongoing guidance. Practices work with a Client Success Manager and have access to unlimited support to ensure the platform continues to perform as workflows evolve.

      Yes. Training is included as part of implementation and tailored to your team’s roles and workflows. We ensure staff are confident using the platform before launch and supported as adoption expands

      No. ePRO Connect is implemented and managed by our team. We handle configuration, integrations, and setup in coordination with your systems so your internal technical resources are not required.

      Get Started

      Explore the ePRO platform

      See how ePRO Connect gives practices end to end control of the patient journey, with real visibility into execution, outcomes, and growth.

      Explore the ePRO platform

      See how ePRO Connect operates as a single, connected system across scheduling, patient care, and performance visibility so practices can execute with clarity and scale with confidence.