Patient experience software breaks at scale
They were built to solve isolated problems, not to run growing organizations. ePRO Connect replaces disconnected tools with a single operating system that brings control, coordination, and visibility as practices scale.
ePRO Foundation
Scheduling that converts
Turn inbound demand into booked consults without creating chaos. Foundation controls access to the calendar, verifies intent, and protects capacity and revenue as volume grows.
ePRO Performance
Patient experience, end to end
Extend beyond booking to orchestrate the patient experience before visits, through recovery, and into measurable outcomes that drive follow through, confidence, and consistency.
ePRO Enterprise
Connected growth infrastructure
Unify demand, conversion, referrals, and outcomes into a single operating system. Enterprise gives leadership real time visibility across teams, locations, and growth initiatives.
ePRO Foundation
Scheduling that
converts
Put qualified patients on the schedule without creating chaos.
ePRO Foundation replaces open access calendars with controlled scheduling. Every booking follows defined rules and guardrails, verifying patient identity, source, and intent before access is granted. Practices protect capacity, reduce no shows, and convert demand into booked consults as volume grows.
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Capture inbound patient demand the moment it appears
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Tie every booking to a verified patient and known source
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Confirm intent with OTP and optional upfront payment
ePRO Performance
Patient experience, end to end
Guide patients with clarity and confidence at every stage.
ePRO Performance guides patients from consult through recovery with clarity. Education and reminders are delivered at the right moments. Structured workflows support adherence before visits and throughout recovery. Teams operate from a shared system with visibility across touchpoints. Outcomes are tracked centrally.
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Prepare patients with education and pre visit guidance
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Reinforce care with structured recovery workflows
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Track outcomes and patient feedback over time
ePRO Enterprise
Growth infrastructure, fully connected
Unify demand, teams, referrals, and execution at scale.
ePRO Enterprise centralizes lead intake, two way conversations, follow up, referrals, and marketing driven demand in one operating system. Leads move through defined stages with shared visibility and clear ownership across teams and locations. Leadership gains real time insight into pipeline health and performance.
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Manage leads, cases, and pipelines in one system
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Coordinate teams, conversations, and follow up across sites
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Track referrals, campaigns, and executive level performance
Real-World Results
Proven in real practices
Built for real patient volume, real teams, and real operational complexity across scheduling, experience, and growth.
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Support real patient volume without sacrificing experience or responsiveness
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Maintain consistency and control as teams, locations, and workflows expan
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Deliver predictable outcomes through standardized, repeatable operations
Fewer no-shows
Automated touchpoints per patient
Appointments scheduled after hours
Average staff hours saved per week
Get Started
Explore the ePRO platform
See how ePRO Connect gives practices end to end control of the patient journey, with real visibility into execution, outcomes, and growth.
Explore the ePRO platform
See how ePRO Connect operates as a single, connected system across scheduling, patient care, and performance visibility so practices can execute with clarity and scale with confidence.
